IND SMS Banking

Complete and customizable

  • Text messaging is vital part of banking services not only today but in the future as well
  • SMS alerts completes services of your internet and branch banking too
  • End to end solution from mobile service providers to the banking backend systems
  • Multi language, configurable templates
  • Use various skins based on customer segment, date-night mode, or other conditions

Why are we different?

  • SMS banking is modular extension of IND Banking Front-Office
  • Scale your mobile banking from SMS to smartphones on the same platform.
  • Complete administration and business logic for SMS push and pull services
  • Use as standalone channel or integration with other modules of frontend systems

Key areas

  • Inform your customers about related financial events
  • Alert once customer has to do something to make him active on electronic channel
  • Provide simple services on a simple channel: balance and transaction inquiries, changing limit of bank cards, etc..
  • Turn you SMS gateway into security service by combining it with IND BFO's one-time password module.

Main features

  • Supporting various services providers through standard protocols: CIMD2, SMPP, UCP.
  • Failover and load balancing
  • Dynamic message routing and industrial modem based backup lines
  • High volume processing and prioritizing
  • Flexible integration to bank backends: real-time and near-time connectors.

Functionality

Automated message and alerts

  • balance notification
  • transaction notification
  • failed payment notification
  • payment reminders
  • term deposit and loan events

Configurable templates and message extensions

Manual sending, batch import of messages, marketing campaigns

Pull services

  • account and card balance inquiry
  • last 5 transactions
  • card limit handling
  • mobile PIN management

User preferences available to self-service management on the internet channel

Download IND SMS Banking brochure

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